No Form Journey for W-8BEN-E Form

TAINA releases 'No Form Journey' for W-8BEN-E Form

We are thrilled to announce the launch of the ‘No Form Journey’ support for the Entity forms starting with the W-8BEN-E Form.

This No Form Journey support for the W-8BEN-E Form enables End Customers to fill in W-8BEN-E forms via the Online Portal. Benefits include:

• Improve quality and efficiency of the End Customer Experience

  • 63% faster tax form completion for customers when using online or mobile

• All but eliminating errors on forms and the need for re-solicitation
  • 85% reduction in tax form rejections when using online/mobile.
• Reduce the time spent reviewing forms by Tax Operations

Importantly, this new support of the W-8BEN-E form paves the way for ‘No Form Journey’ for other W8 Entity Forms including the W8-IMY, W8-EXP, and W8-ECI forms. These 'No Form’ Journeys will be coming out in the very near future.

Watch TAINA's Subject Matter Expert, Sean Sutton complete a W-8BEN-E Form using TAINA's No Form Journey.  Fill in the form below to watch the video.

How the 'No Form' Journey Works

Most customers are unfamiliar with tax forms and without expert input they are often left confused and frustrated. This leads to businesses having to chase customers for the correct submission. This frustrating back and forth process often involves multiple requests from different business units, delays between submission and feedback and customers submit an invalid form 65% percent of the time.

To meet these challenges and help businesses improve their customer experience, TAINA offers a simple and sleek questionnaire-based journey that requires no tax form. The 'No form Journey' seeks to ensure that End Customer can fill in tax forms easily and quickly without giving tax advice.

Progressive Disclosure UX Principle

Our “No Form journey” provides an easy and sleek user experience with reduced fields, hiding up to 70% of a traditional tax form, so your customers and investors' tax validation journey need only be as long as necessary.

• Core Required Question Blocks immediately visible and Optional Question Blocks are hidden. 
• Optional Questions Blocks are only shown when selected or required based on other elections.
• This makes the journey appear shorter and less overwhelming to end customers.

Applying this to a W-8BEN-E form greatly reduces the length of the form as a whole. A 8 page PDF form become a single web page that takes a single scroll to cover.

For more information on the TAINA's No Form Journey and on how the TAINA fully automated FATCA and CRS Validation platform can add value to your business, get in touch or request a demo to see it in action.