The platform

The leading fully-automated FATCA and CRS validation platform

Transform your tax validation process from a costly and risky compliance burden into a competitive advantage with TAINA's fully automated, flexible and lightweight platform that saves costs, reduces risk and improves your customer’s experience.

The customer lifecycle management journey

Request Documentation

Solicit tax forms from customers

Validate Documentation

Process tax forms in all formats

Cross Check Data

Review and Remediation

Monitor Information Changes

Up to date ruleset and data analytics

Audit and Reporting

Flexible reports, annual reporting and audits

Request Documentation

Solicit tax forms from customers

Validate Documentation

Process tax forms in all formats

Cross Check Data

Review and Remediation

Monitor Information Changes

Up to date ruleset and data analytics

Audit and Reporting

Flexible reports, annual reporting and audits

Platform Overview

Seamless end-to-end validation platform

See how the flexible and modular design and leading edge capabilities of our online customer and investor portal and tax operations validation portal are helping our customers improve efficiency, grow their user base and gain a competitive edge.

TAINA Tech Platform Overview
TAINA Tech Platform Overview
Online Customer & Investor Portal

Streamline customer and investor onboarding and remediation

Provide a great customer experience with our online customer and investor portal’s smart and intuitive interface, built in guidance for faster form completion and real time validation at the click of a button. Our online portal can be integrated into your digital experience or implemented as a stand alone turnkey solution.

Instant validation of online forms

Reduce your rejection rates by over 85% by allowing your customers to seamlessly complete and submit all types of W-series and CRS forms, through their computer or mobile device. 

  • Reduce customer frustration caused by rejected forms
  • Provide sleek and easy customer experience
  • Grow your business by speeding up onboarding
TAINA TAINA Online Customer and Investor Portal provides instant validation of online forms
TAINA Online Customer and Investor Portal is Mobile Optimised

Mobile Optimised

Complete tax forms on any device

TAINA Online Customer and Investor Portal has  built-in intuitive tips and hints

Intuitive Tips & Hints

Provides useful Tips and Hints based on IRS Guidelines

TAINA Online Customer and Investor Portal new no tax form journey

No Tax Form Journey

Sleek and easy questionnaire for customers unfamiliar with tax forms

TAINA Online Customer and Investor Portal is Mobile Optimised

Mobile Optimised

Complete tax forms on any device

TAINA Online Customer and Investor Portal has  built-in intuitive tips and hints

Intuitive Tips & Hints

Provides useful Tips and Hints based on IRS Guidelines

TAINA Online Customer and Investor Portal new no tax form journey

No Tax Form Journey

Sleek and easy questionnaire for customers unfamiliar with tax forms

Automate Customer and Investor Onboarding

Customer and Investor onboarding has never been easier. See how our online portal provides value for business of all sizes.

How's TAINA Different?

+85%

Reduction in rejection rates

+63%

Faster form completion

+85%

Reduction in rejection rates

+63%

Faster form completion

Simplified journey for enhanced customer experience

Relieve customer frustration caused by tax form completion with simple and intuitive tax forms, that have tips and hints based on IRS guidelines and instant validation checks alerting your customers  of any errors that must be fixed before submission.

TAINA Online Customer and Investor Portal provides a simplified journey for enhanced customer experience

Reduce friction with the pre-qualifying questionnaire journey

Guide new and existing customers through a simple set of checkboxes to arrive at the  correct pre-populated form  with  information already supplied by them.

TAINA Online Customer and Investor Portal reduces friction from the customer journey

No Tax Form Customer Journey

Provide a sleek and easy no tax form customer journey for customers who dislike or are unfamiliar with traditional tax forms. Provide simple questions in an interview style format, saving your customer 63% of their time in filling out tax forms.

TAINA Online Customer and Investor Portal provides a no tax form journey

Authenticate new customers without portal login

Securely provision and authenticate new customers and investors through the online portal using unique reference codes and two factor authentication.

Authenticate new customers without portal login with TAINA Online Customer and Investor Portal

Seamlessly Integrate TAINA’s Compliance Capabilities via API

Using our Tax Form API, form data can be programmatically sent to TAINA’s back-office tool and validated for accuracy and completeness, including all series W and CRS self-certifications. 

  • Maintain control of your user experience
  • Achieve consistent validation quality
  • Maintain a clear centralized audit trail
TAINA Tax Form API
Tradestation logo

TAINA’s leading-edge technology will help us to enhance accuracy during the onboarding process and contribute towards reducing the time to complete customer account opening applications.

John Bartleman, President of TradeStation Group

Equiniti Logo

TAINA's market-ready technology will help us enhance accuracy and efficiency during the tax onboarding process and reduce onboarding and turn-around times

Todd May, Chief Executive Officer of EQ U.S.

TAINA Best in-class regulatory technology: FATCA and CRS Validation Platform

Leverage the best in-class regulatory technology to gain a competitive advantage

Tax Operations Validation Portal

Minimize risk and reduce cost with our tax operations validation portal

Perform validation and remediation of all online and scanned forms in our centralized back-office with built in workflow that results in a 75% faster validation process. Customize your validation portal with additional capabilities including QI logic, IMY functionality, ongoing monitoring, withholding tax calculations and detailed audit trail for proving compliance.

Streamline your validation process

Speed up your validation process by 75% with our built in workflow and scanned forms module. Enable multi-level review with 4 eye checks, expert reviewer, supporting documentation uploads and validation overrides before forms are marked complete.

TAINA Tax Operations Validation Portal helps you streamline your validation process
TAINA Tax Operations Validation Portal Built in Workflow

Built in Workflow

2 or 4 eye checks

TAINA Tax Operations Validation Portal Scanned forms module

Scanned forms module

Upload scanned Wseries and CRS forms

TAINA Tax Operations Validation Portal Best in class OCR

Best in class OCR

99.8% Typed character accuracy

TAINA Tax Operations Validation Portal Built in Workflow

Built in Workflow

2 or 4 eye checks

TAINA Tax Operations Validation Portal Scanned forms module

Scanned forms module

Upload scanned Wseries and CRS forms

TAINA Tax Operations Validation Portal Best in class OCR

Best in class OCR

99.8% Typed character accuracy

Perform Efficient and Reliable Review

Enable your tax operations team to perform efficient and accurate, multi-level review and remediation of all online and scanned forms with side by side view of the original and digitized forms.

  • Improved operation efficiency and data reliability from form validations.

  • Use the platform's side-by-side view of original pdf and digital versions to more quickly review and update issues.

TAINA Tax Operations Validation Portal enables your tax operation team to performs efficient and reliable review

Deliver faster validation of scanned & paper forms with OCR

TAINA’s Scanned Form Module and proprietary OCR algorithms are helping tax operations teams perform validations and remediations for all series W, CRS self-certification, FATCA, and Canadian RC tax forms.

  • In partnership with world leading computer science faculties our OCR continues to strengthen
  • Increased turnaround times by processing scanned forms received via email, post, or fax.

  • Reduction of manual error risk from converting data to digital format allowing the rules engine to perform validations.

AINA Tax Operations Validation Portal processes scanned forms with word-class OCR

Automate your Tax Form Validation

Reduce risk and saves cost with a more efficient validation process. See how our validation portal provides value for business of all sizes. 

How's TAINA Different?

+75%

Faster validation

+84%

Cost saving per form

+40%

Operations team freed up

+99%

OCR Typed character accuracy

+75%

Faster validation

+84%

Cost saving per form

+40%

Operations team freed up

+99%

OCR Typed character accuracy

Streamline Intermediary Structures Management

Creating, processing, and validating complex intermediary structures can be a time-consuming process for valuable tax operations resources. Includes support for processing and editing of industry-approved statement formats and intermediary tree visualization.

  • Save time maintaining intermediary structures
  • Reduce risk of missed withholding
  • Integrate with our withholding tax calculator
TAINA Tax Operations Validation Portal enables your tax operations teams to create and validate complex intermediary structures

Withholding Tax Calculator

Use W form data to calculate the withholding rates of beneficial owners and partners for different income types. Determine the amount of money to pay to, or withhold from, an End Customer using our withholding calculator transaction engine.

  • Supports 28 income types
  • Supports blended and breakout rate calculations
  • Determine withholding rates that apply to transactions
Calculate Withholding Tax with TAINA Tax Operations Validation Portal
TAINA Best in-class regulatory technology: FATCA and CRS Validation Platform

Leverage the best in-class regulatory technology to gain a competitive advantage

Reduce operational risk and errors

Identify and remediate forms with conflicting information or that have expired. Remove reactive controls by tracking uncured change in circumstances and grace periods using our ongoing monitoring and form expiration engines.

TAINA Tax Operations Validation Portal reduces operational risk and errors

Prove Compliance with a robust & detailed audit trail

Reduce your risk of fines by ensuring you can evidence compliance with a robust and detailed audit trail with our audit portal.

Prove Compliance with a robust & detailed audit trail in TAINA Tax Operations Validation Portal

Reduce risk and cost with in-depth ruleset

Apply a transparent, comprehensive and consistent FATCA, CRS and Chapter 3 ruleset, kept up to date by TAINA working together with the worlds leading advisers from two of the Big 4.

TAINA Tax Operations Validation Portal reduce risk and cost with an in-depth ruleset

Monitor your tax validation process

Track your validation results and activity logs with our management information and data analytics functionality with downloadable reports. 

Monitor your tax validation process with TAINA Tax Operations Validation Portal
Request a demo

Request a personalised demo of the TAINA Validation Platform

Assess how TAINA's Platform may be able to add value to your particular processes. Our experts will listen to your concerns and pain points, take onboard your process and then guide you through how our platform may be able to help.

Schedule a demo to:

  • Assess the TAINA’s suitability and value add to your current processes
  • Receive short overview and expert level decks
  • Receive expert advice and answers to your questions and concerns
  • Hear more about our hosting and integration arrangements